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Privacy Policy

Protecting Customer Privacy

WestWorld Tours is committed to maintain the security, confidentiality and accuracy of all personal information we collect in accordance with applicable laws.

This Privacy Policy explains our privacy and security practices with respect to all personal information in our possession and control, and may be supplemented by specific policies, procedures, and practices.

Note to Residents of the European Union: In order to comply with the requirements of the European General Data Protection Regulation (GDPR) for European users, this Privacy Policy and the GDPR Supplement outlines the legal basis on which we process your personal data (also referred to as personal information herein) and provides other information required by the GDPR. We process personal data when we have a lawful basis to do so in accordance with the GDPR. Generally, this means that we process personal data only where we have consent, where necessary to provide you with benefits, products, or services, or where necessary to comply with our legal obligations. We may also process personal data where otherwise allowed by the GDPR for the purposes outlined in this Privacy Policy (for example, to communicate with you and to respond to your requests).

Why WestWorld Tours Collects Information

WestWorld Tours obtains information from Customers for a number of purposes including:

  • Establishing your identification

  • Verifying your eligibility for benefits, products and services

  • Administering, planning, and managing our relationship with you and to communicate with you

  • Providing benefits, products and services and processing related payments

  • Informing you of other benefits, products and services in accordance with applicable laws

  • Communicating with you regarding WestWorld Tours' activities

  • Understanding your needs and preferences

  • Internally, to compile statistics, improve our benefits, products, or services, develop and conduct our business and operations, and for other internal business purposes.

The type of information that WestWorld Tours may collect from you includes, for example, name, email address, address, phone number, financial information, interests, and other information individuals choose to provide.

Collecting Personal Information

WestWorld Tours will limit the collection and use of information about its customers and prospects to only that which is necessary to administer its business, provide superior service and offer opportunities which WestWorld Tours feels will be of interest to them.

WestWorld Tours only collects personal information about its customers with their knowledge and consent. Generally, this means that WestWorld Tours collects personal information directly from the individual to whom it relates, whether via its Web Site, telephone, fax or in person. Occasionally, WestWorld Tours may collect personal information from third party sources, but only with the knowledge and consent of the individual or where otherwise authorized by law.

Either before or when we collect personal information, WestWorld Tours will explain what that information will be used for and will ask for your consent for it to be used in those ways, subject to a few specific exceptions:

  • Where the use or disclosure is clearly in the interests of the individual, and where consent cannot be obtained in a timely way

  • To avoid compromising information availability or accuracy and, if reasonable, to investigate a breach of an agreement or law

  • Where the information is considered to be in the public domain

  • To collect a debt owed to WestWorld Tours

  • In cases of emergency

  • As otherwise permitted or required by law

WestWorld Tours will not collect information beyond what is relevant to the benefits, products and services we provide; except as outlined above, we will not use personal information beyond what you have agreed to.

Visitors should also be aware that anonymous technical information may be collected by WestWorld Tours as a result of a visit to the WestWorld Tours Web Site. For example, this information may include the visitor’s IP address, browser type, operating system, domain name, access times and referring web site addresses. WestWorld Tours uses this anonymous technical information to track usage patterns for purposes such as improving the operation and content of the WestWorld Tours Web Site and compiling aggregate and statistical information. WestWorld Tours reserves the right to disclose such aggregate information to third parties. WestWorld Tours will not attempt to link or match such anonymous technical information with any personally-identifiable information unless WestWorld Tours has an individual’s consent, WestWorld Tours (or its service providers) have detected or reasonably suspect any unlawful use of WestWorld Tours’s services or a security breach, or WestWorld Tours has a legal duty or right to do so.

As part of the collection of technical information, WestWorld Tours may use “cookies” on its Web Site. “Cookies” are small text files placed on your computer that can collect and store a variety of information, including visitor preferences and activities on the WestWorld Tours Web Site. Permanent cookies are stored indefinitely on a user’s hard drive unless manually deleted, while temporary cookies are automatically deleted from the user’s browser upon logging out of a web site. Web browsers typically allow users to disable permanent and/or temporary cookies.

Please note that WestWorld Tours uses Google Analytics. There is more information about how Google collects, uses, and processes data here.

Use and Disclosure of Personal Information

WestWorld Tours will restrict employee, agent and vendor access to Customer information to only those with a business need to know. WestWorld Tours will educate its employees, agents and vendors about the responsibilities of handling individual information.

Other than for the purposes outlined above, WestWorld Tours will not share personal information without the individual's consent. The only exception to this is when WestWorld Tours needs to transfer information to another entity for processing or in order for that third-party to provide a benefit, product or service.

Such third-parties include emergency service providers, insurance carriers and business partners. When WestWorld Tours discloses information to a third party it is on a confidential basis, with agreements in place to ensure that the third party handles this information securely and uses it only for the purposes for which it has been authorized.

WestWorld Tours will not sell, lease, rent or give individual-specific information to non-partners or entities that are not affiliated with WestWorld Tours.

WestWorld Tours will only use individual demographic, psychographic and lifestyle information for analytical and targeting purposes to provide its existing customers with improved services in accordance with applicable laws. You may opt-out of receiving such marketing communications or customized advertising by contacting us at the address below.

Withdrawing Consent

Customers may withdraw their consent at any time for their information to be used for certain purposes. For instance, WestWorld Tours will provide customers and prospects the option to be excluded from future WestWorld Tours line-of-business and partner-initiated marketing efforts.

WestWorld Tours will adhere to all individual requests to avoid promotions from WestWorld Tours or from any of its specific partners.

Such requests may be verbal or in writing.  WestWorld Tours will document these requests in their systems.

Withdrawals of consent are subject to any legal and contractual requirements. In addition, if your consent is withdrawn, this may restrict our ability to serve you and we may not be able to provide you with all of our benefits, products and services.  

Protecting Personal Information

WestWorld Tours will ensure that the security of information held in its possession will be at a level equal to or greater than what is required by all privacy laws, internal and organizational policies, and other standards that may be applicable.

WestWorld Tours has taken reasonable steps to assist in the protection of your information and will maintain information according to internal security standards and policies and applicable laws.  Customer information will only be maintained on appropriate WestWorld Tours system(s).

The protection of personal information is of paramount concern to WestWorld Tours, and WestWorld Tours is prepared to take appropriate and timely steps in the event of any incidents involving personal information in accordance with applicable privacy laws.

WestWorld Tours retains personal information only as long as is reasonable to fulfill the purposes for which the information was collected, or for legal or business purposes.

Access

WestWorld Tours will provide easy procedures for its Customers to view information held by WestWorld Tours and to report and quickly remedy inaccurate information.  There are certain situations where WestWorld Tours may not provide an individual access to their personal information.  Examples include:

  • When the information is prohibitively costly to provide

  • When the information contains references to other individuals

  • When the information cannot be disclosed for legal, security or commercial propriety reasons

  • When the information is subject to solicitor-client or litigation privilege

Changes

Since privacy and security concerns and legal and business requirements are constantly changing, WestWorld Tours reserves the right to change this Privacy Policy by providing notice on its Web Site. WestWorld Tours encourages you to review this Privacy Policy regularly.

Privacy Inquiries

WestWorld Tours has appointed a privacy officer to ensure that all privacy laws, policies and standards are maintained and adhered to.

If we have information that is not correct or complete, please contact one of our customer service representatives who would be pleased to assist you in updating or correcting your information.

If you have a specific request about WestWorld Tours's Privacy Policy or practices, please send this to us in writing.  In your correspondence, please describe your questions in as much detail as possible.  We will respond to your concern as promptly and accurately as possible.  Please direct your inquiries to:

WestWorld Tours
ATTN: Privacy Officer
200 Albert Street North
Regina, Saskatchewan S4R 5E2
information@westworldtours.com