Contact Us @ 1-877-522-TOUR (8687)

Privacy Policy

Protecting Customer Privacy

WestWorld Tours is committed to maintain the security, confidentiality and accuracy of all personal information we collect.

Why WestWorld Tours Collects Information

WestWorld Tours obtains information from Customers for a number of purposes including:

  • Establishing your identification
  • Verifying your eligibility for benefits, products and services
  • Providing benefits, products and services
  • Informing you of other benefits, products and services
  • Communicating with you regarding WestWorld Tours' activities
  • Understanding your needs and preferences
  • Internally, to compile statistics

Collecting Personal Information

WestWorld Tours will limit the collection and use of information about its customers and prospects to only that which is necessary to administer its business, provide superior service and offer opportunities which WestWorld Tours feels will be of interest to them.

Either before or when we collect personal information, WestWorld Tours will explain what that information will be used for and will ask for your consent for it to be used in those ways, subject to a few specific exceptions:

  • Where the use or disclosure is clearly in the interests of the individual, and where consent cannot be obtained in a timely way
  • To avoid compromising information availability or accuracy and, if reasonable, to investigate a breach of an agreement or law
  • Where the information is considered to be in the public domain
  • To collect a debt owed to WestWorld Tours
  • In cases of emergency
  • As otherwise permitted or required by law

WestWorld Tours will not collect information beyond what is relevant to the benefits, products and services we provide; we will not use personal information beyond what you have agreed to.

Use and Disclosure of Personal Information

WestWorld Tours will restrict employee, agent and vendor access to Customer information to only those with a business need to know. WestWorld Tours will educate its employees, agents and vendors about the responsibilities of handling individual information.

WestWorld Tours will not share personal information without the individual's consent.  The only exception to this is when WestWorld Tours needs to transfer information to another entity for processing or in order for that third-party to provide a benefit, product or service.

Such third-parties include emergency service providers, insurance carriers and business partners. When WestWorld Tours discloses information to a third party it is on a confidential basis, with agreements in place to ensure that the third party handles this information securely and uses it only for the purposes for which it has been authorized.

WestWorld Tours will not sell, lease, rent or give individual-specific information to non-partners or entities that are not affiliated with WestWorld Tours.

WestWorld Tours will only use individual demographic, psychographic and lifestyle information for analytical and targeting purposes.This information will not be communicated directly to Customers or non-Customers in any written or verbal contacts.

Withdrawing Consent

Customers may withdraw their consent at any time for their information to be used for certain purposes. For instance, WestWorld Tours will provide customers and prospects the option to be excluded from future WestWorld Tours line-of-business and partner-initiated marketing efforts.

WestWorld Tours will adhere to all individual requests to avoid promotions from WestWorld Tours or from any of its specific partners.

Such requests may be verbal or in writing.  WestWorld Tours will document these requests in their systems.

If your consent is withdrawn, this may restrict our ability to serve you and we may not be able to provide you with all of our benefits, products and services.  

Protecting Personal Information

WestWorld Tours will ensure that the security of information held in its possession will be at a level equal to or greater than what is required by all privacy laws, internal and organizational policies, and other standards that may be applicable.

WestWorld Tours will maintain information according to internal security standards and policies.  Customer information will only be maintained on appropriate WestWorld Tours system(s).

Access

WestWorld Tours will provide easy procedures for its Customers to view information held by WestWorld Tours and to report and quickly remedy inaccurate information.  There are certain situations where WestWorld Tours may not provide an individual access to their personal information.  Examples include:

  • When the information is prohibitively costly to provide
  • When the information contains references to other individuals
  • When the information cannot be disclosed for legal, security or commercial propriety reasons
  • When the information is subject to solicitor-client or litigation privilege

Privacy Inquiries

WestWorld Tours has appointed a privacy officer to ensure that all privacy laws, policies and standards are maintained and adhered to.

If we have information that is not correct or complete, please contact one of our customer service representatives who would be pleased to assist you in updating or correcting your information.

If you have a specific request about WestWorld Tours's Privacy Policy or practices, please send this to us in writing.  In your correspondence, please describe your questions in as much detail as possible.  We will respond to your concern as promptly and accurately as possible.  Please direct your inquiries to:

WestWorld Tours
ATTN: Privacy Officer
200 Albert Street North
Regina, Saskatchewan S4R 5E2
Toll-free:  1-877-522-8687